Privacy Policy

Last Updated: August 15, 2023

At Zodece.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Data

When you visit Zodece.com or make a purchase, we may collect the following types of personal information:

Identity Data: First name, last name, username or similar identifier
Contact Data: Billing address, delivery address, email address, telephone numbers
Financial Data: Payment card details (processed securely through our payment processors)
Transaction Data: Details about products you have purchased and payments to and from you
Technical Data: IP address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Profile Data: Your username and password, purchases or orders made by you, preferences, feedback, and survey responses
Usage Data: Information about how you use our website and products
Marketing Data: Your preferences in receiving marketing from us

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to our site, and information about how you interact with the site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To process and fulfill your orders
To manage your account and provide you with customer support
To communicate with you about products, services, promotions, and events
To improve our website, products, and customer service
To personalize your experience and deliver content and product offerings relevant to your interests
To protect our website, products, services, and customers
To comply with legal obligations

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose
Contract: Where processing is necessary for the performance of a contract with you
Legal Obligation: Where processing is necessary for compliance with a legal obligation
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party

4. Data Sharing and Disclosure

We may share your personal information with:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting, customer service, and marketing assistance
Business Partners: Trusted third parties with whom we collaborate to offer products or services
Legal Requirements: When required by law or to protect our rights, property, or safety, or that of our customers or others

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Access: Request access to your personal data
Correction: Request correction of your personal data
Erasure: Request erasure of your personal data
Object: Object to processing of your personal data
Restriction: Request restriction of processing your personal data
Transfer: Request transfer of your personal data
Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data

If you wish to exercise any of these rights, please contact us through our website contact form. You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

8. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a good experience when you browse our website and also allow us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.